Issue reporting
Tenants describe the problem, select the address and send it to management.
From the first photo to the completion report, every participant works with the same current information.
We show only functions already available or being used in the closed beta.
Tenants describe the problem, select the address and send it to management.
Reports can include photos and an urgency level from 1 to 5.
New, accepted, active and completed cases remain visible in one dashboard.
Appointments can be assigned to a company or employee, confirmed and rescheduled.
Managers can use their own contacts or find local companies by country, postcode and distance.
Private messages, photos, files and voice notes stay attached to the correct case.
Statuses, agreements, appointments and reports form a clear audit trail.
The interface language can be chosen independently of country, market and currency.
Owners, managers, tenants, companies and employees see the functions appropriate to their role.
Melduno features: issue reporting, photos, priorities, appointments, service companies, communication and repair history.